Support that looks like you, not like us.

OHSupport is a white-label help desk. Every email, help center and chat window carries your brand. Your customers never see ours.

Start free · Help center

Everything a help desk should do, in your name.

• Shared inbox. Assign, add internal notes, set statuses and hand off without losing the thread.
• Email from your domain. Replies go out as support@yourcompany.com, delivered by Refresh, Obsidian Heron’s email platform.
• Help center and portal. Articles and ticket history at help.yourcompany.com. Customers sign in with a magic link.
• Chat widget. One script tag. If your customer is already signed in to your app, they don’t have to sign in again.
• Smart links and QR codes. Reroute links in replies stay branded and trackable, and a printed QR code can open a pre-filled request.
• AI drafts you approve. Triage and a suggested reply on every conversation, drawn from your help center. Nothing is sent until an agent says so.