How can we help?

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• Email and domains. Forward your support address and verify your sending domain.
• Widget and help center. Add the chat widget and use your own domain.
• Refresh, Reroute and apps. Connect Obsidian Heron products and your own application.
• Change from another help desk. Import your history from Zendesk or Help Scout.
• Account and sign-in. Sign-in methods, roles and brands.

Popular articles

• Forward your support address to OHSupport
• Verify your sending domain (SPF, DKIM, DMARC)
• See if a customer received your reply
• Add the chat widget to your site
• Write your help articles in Ingot
• Let signed-in customers use the widget without a second sign-in
• Send short links and make QR codes with Reroute
• See the account of the customer next to the conversation
• Import conversations from a Zendesk export
• Sign in with Google or with an email link